Quogo support

Your account lives only on your phone — there's no server with a copy, so it can't be reset by email and nobody (us included) can look it up. On the sign-in screen, tap "Forgot your password?" to start fresh. That deletes everything in the app, so restore a backup straight after if you have one.

On the old phone: Settings → Account → Back up everything, and save the file somewhere you can reach from the new phone (email it to yourself, or save it to iCloud Drive or Google Drive). On the new phone: install the app and choose "Restore a backup" on the first screen. Your phone's own iCloud or Google backup usually brings the app's data across too.

The app needs the microphone and speech recognition. On an iPhone: Settings → Privacy & Security → Microphone and Speech Recognition, and switch Quogo on. On Android: Settings → Apps → Quogo → Permissions → Microphone. You can always tap "Type it instead" and type the job.

Nothing is guessed — every price comes from your own price book. Tap the line, enter your rate once, and it's remembered: the next time you say that item, it prices itself. Your hourly rate, call-out fee and markup live in the Price Book.

The PDF has an acceptance block. Your client can sign it and send it back, or just reply to say yes. Then open the quote and tap Accepted — it drops off your follow-up list and counts towards your win rate.

Allow notifications for the app in your phone's settings, and check the "Remind me to chase it up" switch is on for the quote. Reminders are set on your phone itself; they arrive a week after you send.

Settings → Account → "Delete my account and everything in it". Everything is wiped from the phone straight away. We don't hold a copy, so there's nothing else to delete.